15 Day Money Back Guarantee

 

Money Back Guarantee

Proposte Religiose (HOLY SHOPPING.IT) offers a 15 Day Money Back Guarantee, giving the possibility of returning one or more products of the same order and receiving a full refund of the price paid for the product (except for delivery charges) thanks to the right to withdraw within 15 (fifteen) days from the date of delivery.

The right of withdrawal

The right of withdrawal allows the Customer to return the product purchased and receive the full refund of the price paid for it. Proposte Religiose (HOLY SHOPPING.IT) extends the right of withdrawal to 15 (fifteen) days (by law, this right is due within only 10 days of purchase). However, the shipping charges for returning the product will not be reimbursed and shall be paid by the Customer. The right of withdrawal may not be exercised when the product isn't intact, that is:

  1. In default of the original packaging;
  2. In absence of integral parts of the product (accessories, handbook, etc.);
  3. For product damage due to reasons no attributable to transport.

 

A not collection of goods on the part of the customer will be understood as exercise of the right of withdrawal and goods will be kept by Proposte Religiose (HOLY SHOPPING.IT)  without any charge to the consumer.

For clothes, wines and holy breads , the customer may exercise the right of withdrawal within 10 (ten) days from delivery date. Clothes must be intact and in their original packaging with all tags and bottles of wine must be sealed and in their original packaging.

For product on offer, the customer may exercise the right of withdrawal within 10 (ten) days from delivery date.

 

Withdrawal procedure

If a customer wish to exercise the right of withdrawal, it is necessary observe the following procedure within 15 (fifteen) days of receiving the product:

  • Call our Customer Service on +39 0824 357020 (Service available Monday to Saturday from 9.30 a.m. to 13.00 a.m.); send an email to info@propostereligiose.it or send a written notice, stating the wish to avail of the right of withdrawal, to Proposte Religiose, Via Avellino Parco dei Fiori, 11/c - 82100 Benevento (BN), Italy;
  • Pack and ship terms;
  • Proposte Religiose (HOLY SHOPPING.IT) will issue a full refund of the price paid for the product, excluding shipping charges, provided that the product is returned in good condition and in its original packaging.